What if users’ reviews of care homes were available online?
In the four years since Patient Opinion launched with the proposition that ‘your story can change the NHS,’ its website has become an indispensable arm of the health service. With 400 opinions posted a month and half a million page views, it’s the fastest, most effective way to register a complaint or offer praise. Patient [...]
When is a radio not a radio? When it tells people how you’re feeling
It looks like a radio. (A rather nice one.) It plays radio stations. But this is not just a radio, this is a Buddy radio – the latest idea in social networking, designed to connect people who are frail and vulnerable to those who care about them. I heard about Buddy from the dynamic Adil [...]